Contact Centre Cymru is a bilingual Contact Centre, based in Penrhyndeudraeth, North Wales. Owned and managed as a business unit of PTI Cymru Ltd, it provides a Contact Centre service to a range of businesses across Wales and the UK, including Traveline Cymru., Bwcabus, First Cymru, Severn Trent Water, National Rail Enquiries and Arriva Trains Wales. Contact Centre Cymru delivers the Traveline Cymru telephone service, providing bus and train time information via a freephone number. This number is free to call from mobile phones as well as landline numbers.
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| - Contact Centre Cymru (en)
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| - Contact Centre Cymru is a bilingual Contact Centre, based in Penrhyndeudraeth, North Wales. Owned and managed as a business unit of PTI Cymru Ltd, it provides a Contact Centre service to a range of businesses across Wales and the UK, including Traveline Cymru., Bwcabus, First Cymru, Severn Trent Water, National Rail Enquiries and Arriva Trains Wales. Contact Centre Cymru delivers the Traveline Cymru telephone service, providing bus and train time information via a freephone number. This number is free to call from mobile phones as well as landline numbers. (en)
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| - Contact Centre Cymru (en)
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| - Contact Centre Cymru (en)
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| - services delivered
* Customer service to the public
* Lost property enquiries
* Complaint handling
* Social media handling
* Booking enquiries (en)
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| - Contact Centre Cymru is a bilingual Contact Centre, based in Penrhyndeudraeth, North Wales. Owned and managed as a business unit of PTI Cymru Ltd, it provides a Contact Centre service to a range of businesses across Wales and the UK, including Traveline Cymru., Bwcabus, First Cymru, Severn Trent Water, National Rail Enquiries and Arriva Trains Wales. Contact Centre Cymru has been in operation since 2005. In 2012, the Contact Centre started to exploit its bilingual expertise by offering similar Welsh Language services to different transport organisations and now operates several commercial contracts. Contact Centre Cymru delivers the Traveline Cymru telephone service, providing bus and train time information via a freephone number. This number is free to call from mobile phones as well as landline numbers. (en)
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